ONLINE PROCEDURE
Registration
Go to https://serviciosdigitales.cancilleria.gob.ec/
Select the registration option
Enter your email address
Follow the instructions to receive a verification code
Create a password
Complete the registration fields
Enter your personal information and accept the terms and conditions.
Visa Application
Select "New Procedure"
Choose the type of service you wish to access
Complete the required information: passport, photograph, and other supporting documents.
NOTE: Minors must complete this procedure through their legal representatives or authorized agents, as applicable.
After submitting the visa application, the first online payment must be made.
NOTE: This payment covers the application submission and document review. The user will receive email notifications as the process progresses, along with the electronic invoice for the payment made. The visa type must be selected correctly, as this payment is non-refundable.
Confirmation and Process Tracking
Check the application status in the system.
You can access your file to obtain a summary of the process.
Correction Process
* If the information submitted is incomplete or incorrect, you will receive a notification.
Follow the instructions and upload the requested documentation.
The time stipulated in the regulations for completing this process is 10 business days.
If applicable, CESDI will inform you whether or not an in-person or virtual interview is required.
Payment: Once the application is approved, you can pay for the visa and national identity card, depending on the type of visa requested. For now, payment can only be made online; in-person payment options at authorized bank branches will be added later.
You will receive an email notification of the payment along with electronic invoices for the amounts paid.
Visa and National Identity Card Issuance
Once the second payment is made, the visa and national identity card will be automatically generated, if applicable. The video tutorial for the new platform can be viewed at the following link: https://youtu.be/FfzAzuTcOIc?feature=shared
Service channels: Online (Website/Web Portal/Web Application), In-person.
https://serviciosdigitales.cancilleria.gob.ec/authentication
What is the cost of the process?
Visa application: USD $50, Visa issuance: USD $270. No VAT is applicable.
A 50% discount applies nationwide for senior citizens (65 years and older).
A 100% discount applies nationwide for people with a disability of 30% or more,
upon presentation of the disability card issued by the Ministry of Public Health of Ecuador
For inquiries or assistance, contact us Monday through Friday from 8:30 a.m. to 5:00 p.m. (Ecuador time) by phone at +593 2 393 3520, write to consejeria@cancilleria.gob.ec or visit the following link: Contact Center https://www.cancilleria.gob.ec/2023/04/11/contact-center/
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